Help & Support

To apply for a loan from Member First Credit Union you will need to be a member. But once you join, you can apply for a loan straight away. You are eligible to join once you are part of our common bond.

You don’t need to have any savings with us to be approved for a loan. Loan approval is based solely on your ability to repay the loan.

At Member First Credit Union, loan approval is solely based on your ability to repay a loan. There is no limit to the amount you can borrow based on your savings.

With each application, we take into consideration your income and outgoings, and base your ability to repay the loan on these figures.

The maximum Personal Loan amount is €75,000. Mortgages are also available which have a larger limit.

There are 3 ways to apply for a loan from Member First Credit Union.

1. Online

You can apply for a loan directly from our Loan Calculator. Enter the amount you’d like to borrow, choose your repayment period and input your details to apply.

2. Over the Phone

The fastest way to get a loan from Member First is with our eLoans facility. To get started, call us on (01) 851 3400. We’ll bring you through the application, and you can email the required documents to eloans@mfcu.ie.

Learn more about eLoans

3. In Branch

You can also apply for a loan from any Member First Credit Union branch. You’ll find your nearest branch here.

While some loan applications require more documentation than others, below is a general idea of what you will need to provide before we can process your loan application.

– Three months bank statements (if you have a bank account)
– Photo Identification

– Evidence of PPS Number (Public Services Card not accepted)

– Proof of Income*

if you’re employed: three concurrent recent payslips

if you’re self-employed: Tax returns for the last 2 years and Tax Clearance Certificate

if you’re retired: proof of pension (receipt or bank statement)

if you’re unemployed: proof of social welfare payments (receipt or bank statement)

*additional paperwork may be required

Once your loan is approved, upon collection you may need to present;

Current Proof of Identity & Current Proof of Address

Generally, loan applicants use guarantors if they believe that they will be unable to secure a loan on their own. This might be the case for applicants who have poor credit or no credit history. Individuals can serve as guarantors or can have guarantors for their loans.

The use of a guarantor on a loan application does not ensure that the loan will be approved, because the person who guarantees the loan is considered part of the loan application, so the credit rating of that person must be evaluated along with the loan applicant or applicants. If MFCU believe that the guarantor cannot make good on the debt if the primary applicant defaults on the loan, then MFCU will not approve the loan. When seeking a guarantor, someone who needs a loan should keep this in mind.

We aim to contact members about a loan decision within 24 hours of receiving the application. This varies depending on the type of loan application.

Yes, although we cannot give you any assurances that our original decision will be overturned.

You should submit your appeal in writing and supported by any additional relevant information that was not taken into account at the time of our original decision. Full details of our appeals process can be obtained from your local branch.

As soon as you receive a successful loan decision, we will send the money straight to your bank account. The funds should be with you within 3-5 working days.

Yes, you can repay your loan at any time without penalty. You can also increase your repayments and pay lump sums off the loan balance if you wish.

Your individual circumstances change over time. Our assessment takes into account any current information that is available to us. It may, therefore, be inappropriate to offer you additional credit on this occasion.

If you’re having trouble with Online Banking, you’ll find a full library of FAQs at the link below.

To get access to your Member First Credit Union account online, you’ll first need to register. Once you’ve completed the application, a confirmation email will be sent to the email address you have provided.

Your new PIN number will be sent to you by secure SMS, so it’s important that you have your contact details up to date. Once you have received your PIN, you can login to CU Online right away. You will also receive a One-Time Passcode (OTP) to your mobile number each time you login for enhanced security.

With Online Banking you will be able to transfer funds, view and print statements, and check account balances.

Once you have signed up for Online Banking with Member First, you can transfer funds to and from this account online. Please note that transfers can take up to 3 working days to be processed.

All Member First Credit Union accounts are eligible for free online access. You can register for online access to your account at the link below.

Please note that proof of ID and proof of address need to be up-to-date to allow members to transfer funds electronically.