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Two Ways to Use Our Online Banking Services
MFCU Mobile App
CU Online+ Desktop
Features of Online and Mobile Banking
We want to make credit union functions more accessible to you than ever before.
Online Banking With MFCU
Most Frequently Asked Questions
You are eligible for a membership if you fall within our common bond.
Member First Credit Union’s common bond is as follows:
-The total population of Artane, Ayrfield, Beaumont, Coolock, Donnycarney, Drumcondra, Marino, Raheny, Swords, North William Street, and their immediate surrounding areas.
–Employees of local companies situated within the common bond area of Member First Credit Union.
–Local schools within the common bond area of Member First Credit Union including primary, secondary, and third-level colleges.
-The existing members of Member First Credit Union and their families and friends.
If you fall within any of these criteria, you are eligible to join. If you’re still unsure, just give us a call at (01)8513400 and we’ll help you out.
To apply for a loan from Member First Credit Union you will need to be a member. But once you join, you can apply for a loan straight away. You are eligible to join once you are part of our common bond.
When you log in, under security details you will be able to find change pin. If logging in online, this is found on the top right-hand side of the page. If logging in through the new app, this is found by clicking on the burger menu on the top left-hand side of the page and clicking on personal details, then security details.
A full overview of our branch opening hours can be found here.
Our Phone Lines are also open Monday & Tuesday from 9.30 am – 4.30 pm, Wednesday 9:30-1.00 pm, Thursday from 9:30 am – 5.30 pm, Friday from 9.30 am – 5.30 pm, Wednesday 9:30-1.00 pm and Saturday from 9.30 am – 1.30 pm. You can reach us on (01) 851 3400.
Outside of these hours, you can email email@example.com and we will respond to your query in due course.
You can also contact us using the live chat button at the bottom.
From time to time these hours may change slightly to allow for staff training, bank holidays, or extenuating circumstances. If you are unsure if a branch may be open on a certain date, you can check the news section of our website. Any branch closures will be detailed here.
To get access to your Member First Credit Union account online, you’ll first need to register. Once you’ve completed the application, a confirmation email will be sent to the email address you have provided.
Your new PIN number will be sent to you by secure SMS, so it’s important that you have your contact details up to date. Once you have received your PIN, you can login to CU Online right away. You will also receive a One-Time Passcode (OTP) to your mobile number each time you login for enhanced security.
With Online Banking you will be able to transfer funds, view and print statements, and check account balances.
While some loan applications require more documentation than others, below is a general idea of what you will need to provide before we can process your loan application.
– Three months bank statements (if you have a bank account)
– Photo Identification
– Evidence of PPS Number (Public Services Card not accepted)
– Proof of Income*
(if you’re employed: three concurrent recent payslips;
if you’re self-employed: Tax returns for the last 2 years and Tax Clearance Certificate;
if you’re retired: proof of pension (receipt or bank statement);
if you’re unemployed: proof of social welfare payments (receipt or bank statement)
*additional paperwork may be required
Once your loan is approved, upon collection you may need to present;
Current Proof of Identity & Current Proof of Address