Mortgage Arrears Support

If you've fallen into arrears on your mortgage repayments, or are worried you might, we are here to help.

At Member First Credit Union, we’re all about our members. That’s why, when you’re experiencing difficulty with your Mortgage repayments, we’re here to help. Our staff are fully trained to help you through this process, so don’t worry about getting in touch – we will deal with your request in confidence and to the best of our ability.

Mortgage Arrears Resolution Process

Our Mortgage Arrears Resolution Process (MARP) has been introduced to help our members who have a Home Loan with us, and are currently experiencing difficulties with these repayments, or are worried that they may have difficulty in the near future.

Mortgage Arrears Resolution Process

This guide will help you on your journey to Mortgage Arrears Resolution. We promise to work with you and help in any way we can.



Download the Guide

Standard Financial Statement

The Standard Financial Statement (SFS) is designed to assist us in assessing your financial situation under our Mortgage Arrears Resolution Process.


Download SFS Document