During the public health emergency Credit Unions were designated as essential services meaning that MFCU remained open to provide financial services to our members. While there was a significant increase in the number of members using our online platforms and calling our Member Services Centre, our offices were also safe with social distancing measures in place in line with public health guidelines.
Thankfully MFCU is a strong safe and secure Credit Union and so we will be able to weather this storm. However, like all business, there will be difficult months ahead. We are committed to our members, and will continue to provide you with the services you expect from your credit union.
In recent months and years we have seen a trend where now over 80% of our business is done through our online channels. Bearing that in mind, the Board of Directors have taken the decision not to re-open the Artane Castle branch, and to close the North William Street branch in October 2020. We know that this is difficult news for our members, particularly for those from these areas. Be assured that MFCU will continue to provide services to these members through both online services and the remaining branch network with an alternative office within 2km of the closing branches.
We would like to remind all members that you can enjoy free online account access which allows you to view your account balances, transfer funds, make payments and much more – anytime, anywhere. If you already have online account access you can login here. If not, you can register here. If you have forgotten your login details please do not register again. You will need to reset your account by calling our Member Services Centre on (01) 851 3400.